An Uber error caused quite a bit of stir yesterday when some riders reported that they had been charged 100 times more than what they had owed for their ride. One user was charged $2,053 for a ride that actually cost them $20.53. The issue was reported by users in multiple countries but Uber was quick to address it.
Uber has a partnership with a startup called Cargo which allows its riders to purchase minor items like snacks or charging cables from consoles inside the vehicle. The two companies are now kicking things up a notch with a more substantial shopping experience that offers items like Apple AirPods and Oculus Go virtual reality headsets. Uber drivers obviously won’t be carrying around all of this gear with them at all […]
Uber Black is the ride-hailing service’s expensive tier. You’re essentially getting a black car-like experience with the tier as compared to Uber X which is the entry-level tier. The company has now launched a new tier called Uber Comfort which will provide riders with additional amenities without charging Uber Black rates.
Uber has been working on micromobility solutions as well with scooters and bikes. The company today announced that it’s now integrating micromobility into its core services. Not only will Uber’s app show bikes and scooters from JUMP but from Lime as well in the main app. This is the first time that Uber has displayed a third-party’s services so prominently in its own app.This is being done on a limited […]
Uber may soon get into the drone delivery business as well. A new report claims that Uber is looking to start food deliveries through drones this summer. The service will initially be available in San Diego. Uber has been talking about the possibility of running a trial here since last year and today’s report suggests that it may be close to doing that.
The driver and ratings system has long been a part of Uber’s service. However, the only real implication was felt by drivers who could see their bonuses curtailed or even access to the service limited if they were consistently rated poorly. Drivers could also rate passengers but it didn’t seem to change much. That’s no longer going to be the case. Uber today confirmed that it will start deactivating riders […]
This has long been a debate among Uber drivers and the company amid talk of the former unionizing for increased benefits. Uber maintains that the drivers are contractors and a U.S. labor agency agrees with it. The general counsel of the National Labor Relations Board has concluded that drivers for Uber are employees, not contractors.
While some people are just naturally sociable and have no problems chatting with everyone about anything and everything, others aren’t. In fact, some might find it uncomfortable making small talk with strangers. The good news is that if you’re not a fan of chatty Uber drivers, you can make your preferences known.
It can often be difficult to find an Uber when you’re looking to make a quick exit from the airport. That’s because you’re not the only one looking for an Uber. Airports, particularly those that are major hubs, are busy with tens of thousands of people going through them daily. This can lead to increased waiting times for cars but Uber is now trying out a new PIN feature in […]
After the city passed new rules designed to get a grip on the rising growth of ride-hailing companies, both Uber and Lyft have now stopped accepting new drivers on their platforms in New York City. Uber says that it’s no longer accepting new drivers “in part to new TLC regulations,” by which it means the new Taxi and Limousine Commission regulations.
Ride-hailing company Uber’s initial public offering has been highly anticipated and some more information is now surfacing after the company filed an amended prospectus with the Securities and Exchange Commission this week. The company expects to be worth as much as $91 billion after it goes public. This would make it one of the largest tech IPOs in history, but still behind the likes of Facebook and Alibaba which set […]