Apple today announced that it’s issuing a voluntary recall for several types of AC power adapters that were shipped with iPads and Macs outside the United States. The recall has been issued because of a risk associated with these AC adapters that might cause them to break and pose a potential electric shock risk. Its recall comes over a week after Microsoft also issued a recall for AC power cords shipped with Surface tablets.
The two prong Apple AC wall plug adapters were shipped with Macs and the 10-watt adapters were shipped with iPads between 2003 and 2015 in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil. Affected adapters were also included in Apple’s World Travel Adapter Kit.
This issue does not affect adapters that were designed for and shipped with Macs and iPads in the United States, Canada, China, Hong Kong, Japan and the United Kingdom.
Apple has voluntarily decided to exchange all affected adapters with a new and redesigned unit at no cost to customers. Customers can identify if they have an adapter that needs to be replaced by following the instructions on Apple’s website.
Customers will be able to exchange their adapters at their local Apple Store or through an Authorized Apple Service Provider. Apple will need to verify their Mac or iPad serial number as part of the exchange process prior to providing a replacement adapter.
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