Microsoft recently released the Windows 10 October Update but soon after users installed, they started complaining about the update deleting personal files in their documents folder. It didn’t make sense to anyone why this was happening after the computer was updated to the latest software. Amid reports about the update deleting personal files from the documents folders, Microsoft has now pulled the October update.

Microsoft hadn’t released the update automatically through Windows Update yet. The issue surfaced even before that happened and the company may have delayed the rollout initially because of this. Techdows notes that it has since removed the update from its download site.

The newest version you can download right now is the old October update. The company has updated its support page with the following message:

“We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.”

Some might be wondering how a bug like this could have made it to the final version of the update. According to reports, the bug was posted to Microsoft’s Feedback Hub for Windows Insider beta testers but since it only impacted a few testers, the reports weren’t flagged and the bug made it through.

It’s only when the update was made available on the download site and more people installed it did the bug start to affect a lot more users causing Microsoft to pull it.

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