A retail giant like Target wouldn’t probably want the registers at all of its locations across the country to freeze up at the same time but that’s precisely what happened yesterday. Due to a technical glitch, Target registers across the country suffered an outage for almost two hours during mid-day. Customers were thus prevented from making purchases even in self-checkout lines.
There hasn’t been a detailed explanation of the issue from the company which only says that the outage was caused by an “internal technology issue.” It did stress that an early investigation of the outage has revealed that it wasn’t due to a security breach or any other security-related incident. Target also confirmed that no customer information was compromised at any point during the nationwide outage.
Instead of leaving customers frustrated, some Target stores decided to shut down entirely during the time that their registers were not working. Other stores handed out treats to customers as an apology for not being able to serve them.
Target obviously doesn’t want a repeat of its 2013 data breach and would definitely want customers to know that nothing of that sort has happened here. It took about two hours for the company to get everything up and running again.