So Disney Plus was only just launched but it seems that in less than a week, the service has since been hacked where thousands of Disney customers have had their accounts compromised and stolen, where they have appeared on the dark web where they are available for purchase.
That being said, it is unclear as to what could have led to the hack. According to some users, it has been suggested that reused passwords could have been the culprit. Given that we have seen various breaches in the past, it is possible that some of these accounts could have reused those passwords, thus giving hackers easy access.
At the same time, some users have told ZDNet that they did not reuse passwords, so it is still a mystery as to how their accounts were compromised. To make matters worse, it seems that Disney’s customer service isn’t being particularly helpful where some have complained to be waiting on the line for help for hours, with still no resolution.
Now, to be fair, Disney Plus is still a relatively new service and as such, growing pains are to be expected. The service does not support two-factor authentication (yet) which probably could have mitigated some of these issues, but hopefully it will all be sorted out soon. In the meantime, keeping your accounts safe is paramount these days so check out our guides on how to create a strong password, or alternatively how to use a password manager if you’re worried about how to manage all these passwords.