Update – According to Xiaomi who reached out to us to clarify, the issue is an isolated one and it seems that it has only affected one user who might have gotten a defective unit. The affected unit has since been sent back to Xiaomi whose engineers will look into the problem.
1. On May 13, we’ve given the user a new Mi Note Pro and he has expressed satisfaction with the replacement.
2. The technicians that first encountered the faulty unit have verified that the mainboard was NOT burnt.
3. The unit is currently in transit to Xiaomi’s Beijing office where our engineers will investigate why it cannot be turned on.
The original post is below.
Earlier this year Xiaomi launched the Mi Note Pro which on paper looked like a pretty powerful handset, what with a Qualcomm Snapdragon 810 chipset under its hood. However it seems that according to reports out of China, the phone isn’t doing so well in terms of performance as there have been several complaints about it overheating.
In some of the worst cases of overheating, it was so hot to the point where their phones completely failed and users were left with burned motherboards. There have also been users who reported that overheating has led to their display or touchscreen failing on them entirely. So who’s to blame for the overheating? Well it looks like once again the fingers are pointed at the Snapdragon 810 as being the culprit.
Just last week Qualcomm spoke up about the reports of the Snapdragon 810 overheating, claiming that the rumors were rubbish and that there is no overheating problems with the chipset. In Qualcomm’s defense handsets like the LG G Flex 2, which uses the chipset, hasn’t had any complaints so far with regards to overheating. There were some complaints about the HTC One M9 getting a bit too hot, but that’s just because the phone’s software was not optimized yet.
Qualcomm even went as far as to claim that someone in the industry could be falsifying these claims to get an edge over them, but whether or not this is true remains to be seen. In any case we’ll have to wait and see how Xiaomi responds to these claims themselves, but in the meantime it certainly does not look good for Qualcomm.