At the start of September, Samsung officially announced that following multiple reports of the Galaxy Note 7 exploding, they would be officially recalling the handsets around the world. While this is an official statement, the recall had yet to be formalized in the US because to make a recall official stateside, companies had to go through the CPSC, which Samsung was working towards.That being said, it looks like it has been formalized thanks to an announcement made by Samsung and the CPSC. In a post on the CPSC’s website, “This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus.”
It has also been pointed out that in the US, there have been 92 reports of the batteries overheating (a little more than the 70 we previously reported), which includes 22 instances of burns and 55 instances of property damage. The agency has also recommended that users stop using and power down the phone ASAP, and to get in touch with their carriers and/or retailers to get a replacement device.
Speaking of replacement handsets, Samsung expects that the new Note 7 should be available in stores no later than the 21st of September. This means that if you’d rather not wait, you have the option of getting a full refund or a different device, like the Galaxy S7 or S7 Edge.
Filed in . Read more about Galaxy Note 7, Galaxy Note 7 Recall, Legal and Samsung.
