It has been a while since Microsoft stopped selling its Band fitness wearable and decided that it would no longer release any new versions. That decision was made over two years ago and the company has now decided to end support for the Band wearable completely. It has confirmed that the Band will no longer be supported after May 31st.
Microsoft has announced the end of support for the Health Dashboard apps and services. The Health Dashboard site will be shut down on May 31st and the Microsoft Band apps will be removed from the Microsoft Store, App Store, and Google Play. All data that users uploaded to Health Dashboard while it was operational will also be deleted on the same day.
To ensure that users are properly informed of the impending shutdown, Microsoft has put up a FAQ page which includes instructions on how users can export or delete their data. They will not be able to access any online or cloud-connected features after the aforementioned date. However, it will be possible to continue using the band for tracking heart rate, daily steps, basic workouts, and for alarms. If the device is reset after May 31st, it will essentially turn into a brick.
Microsoft also says that users who have a Band covered under Limited Warranty or have used the device and completed a data sync between December 1st, 2018 and March 1st, 2019 are eligible to get a refund of $80 for Band 1 and $175 for Band 2. Microsoft will be sending emails to eligible users who will have until August 30th to claim their refund.