When you visit a website on your iPhone using a browser, you expect that it will load correctly. However, there are times when websites fail to load properly and sometimes fail to load at all. There are many reasons why this could be the case, ranging from your own internet issues, the website’s host issues, a bug in the website’s code, and so on.

Basically, there are many, many reasons why a website won’t load correctly on your mobile device, but assuming you’ve already deduced that it isn’t your internet’s issue or the website’s issue, then chances are it could be to do with your phone.

Before you rush out to get a replacement or format it, you could try clearing your browser’s cookie and site data first. It is faster and “safer” compared to wiping your phone and trying again.

Clear Cookies And Site Data


  1. Go to Settings
  2. Tap on Safari
  3. Tap Clear History and Website Data
  4. Tap Clear History and Data to confirm

Alternatively, if you want to just delete cookies but maintain your browsing history:

  1. Go to Settings
  2. Tap on Safari
  3. Scroll down and tap on Advanced
  4. Tap on Website Data
  5. Tap Remove All Website Data


If you happen to use Google Chrome instead of Safari, then the method of clearing cookies and site data is slightly different.

  1. Launch Chrome
  2. Tap on the three dots icon at the lower right corner of the app
  3. Tap on Settings
  4. Tap on Privacy
  5. Tap Clear Browsing Data
  6. Tap on the data you want to clear to mark it with a check
  7. Tap Clear Browsing Data at the bottom
  8. Tap Clear Browsing Data again to confirm

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