Apple has decided to quietly launch a repair program for defective iPhone 8 logic boards. It mentions that the free repair program for the device is meant to address the “very small percentage” of iPhone 8 units that require replacement logic boards because of a manufacturing defect. The faulty logic boards may have been causing units to restart randomly, freezing up the screen or preventing the device from turning on properly due to defective startup initiations.
For those who are unaware, the logic board is the main printed circuit board of a device like the iPhone 8. The essential components like the memory and CPU are connected to the logic board.
The manufacturing defect is limited to the iPhone 8 units sold between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the US. No other model is affected.
iPhone 8 owners can enter their device’s serial number on the repair program’s page to ascertain if their unit is due for a logic board replacement. It covers iPhone 8 units sold up to three years after the first retail sale of the device back in September last year.
If a unit is found to have a defective logic board, customers can either go through an Apple-authorized third-party specialist, contact Apple Support for a mail-in repair, or make an appointment at an Apple Store to drop the device off for the replacement. Data backups are recommended prior to the repair.
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