In an announcement by the company, they have revealed that users will be able to place orders through smart speakers and digital assistants, such as Google Assistant and Alexa. According to 7-Eleven, “With a simple voice command, shoppers can instruct Google Assistant or Amazon’s Alexa to open the 7NOW delivery app. Customers can choose from a wide variety of items by simply speaking them into their home system. Items that can be ordered include beverages, fresh and hot foods, snacks, cosmetics, home goods and thousands of other products available for purchase.”
Interestingly enough, despite being known as a convenience store, 7-Eleven has actually been upping their game by being more technologically relevant. For example, in the past, we have seen the company experiment with new delivery methods such as through the use of drones, so for them to expand their delivery options through voice controls, it doesn’t really come as a complete surprise.