Due to the fact that our computers can sometimes run a bit hot under intense operations, this is why there are various spots that allow for air to come in and be sucked out to help cool it down. This also means that dust can get in, but that’s why when it comes to desktop computers, a lot of them actually come with dust filters that can be easily removed and washed.
Unfortunately for Apple, it seems that their computers actually does not have such a feature, and it has since led to a class-action lawsuit being filed against the company. According to the lawsuit, it alleges that Apple’s MacBooks and iMacs do not have filters, which in turn causes dust to get trapped inside the computers that apparently hamper processor speeds, screen smudges due to trapped dust, all of which can lead to expensive repairs.
According to the lawsuit filed by law firm Hagens Berman, “Apple is the most valuable company in the world today because consumers trust it to make reliable, quality products, yet it has failed to remedy one of the most simple and well-known problems in the technology community – the accumulation of dust. This filter defect is costing Apple owners hundreds of dollars in repairs, and Apple refuses to take responsibility.”
The lawsuit claims that Apple has been charging customers upwards of $600 to fix these problems. Interestingly enough Apple has attempted to address these problems with the MacBook keyboards, where they have added a layer of silicon that was designed to help prevent dust from entering and getting trapped.